Traveluro: A Complete Guide and Review 2025

Overview

Traveluro is an online travel booking platform that primarily focuses on offering discounted hotel rates. In addition to hotels, the site occasionally features vacation bundles, including flight + hotel packages, but these are typically available in select markets. Traveluro aims to provide a comprehensive service for travelers seeking to compare prices, filter amenities, and book rooms across various destinations. With a user-friendly website and a mobile app for both Android and iOS, it gives users flexibility when booking on the go.

Unlike established giants like Booking.com or Expedia, Traveluro functions as a reseller, sourcing inventory from third-party suppliers. As a result, your experience with the platform may depend heavily on the reliability of these upstream providers.

Services Provided by Traveluro

• Hotel Bookings – Budget rates for hotels across various destinations.
• Vacation Bundles – Flight + hotel combos (available in limited markets).
• Exclusive Deals – Location-specific discounts or seasonal promotions.
• Hotel Comparisons – Filter by price, amenities, location, and refund policies.
• Secure Payments – Uses encrypted payment gateways.
• Customer Support – Primarily via email, with limited phone response.

The Traveluro mobile app is available for both Android and iOS, offering similar functionality to the website

Traveluro Booking Process: Step-by-Step Guide

If you're new to Traveluro, here’s a simple guide to help you through the booking process:

• Visit the Traveluro Website: Go to the Traveluro homepage.
• Enter Your Destination and Dates: Select your desired location, dates, and the number of guests.
• Browse Hotel Options: Compare available options by price, amenities, and location.
• Select a Hotel: Choose your preferred accommodation and review details like cancellation policies and amenities.
• Enter Your Information: Provide your personal details, including payment information.
• Confirm Booking: Once payment is processed, you’ll receive a confirmation email with your booking details.

Pros and Cons of Using Traveluro

Pros:

• Offers discounted hotel rates.
• Simple and quick booking process.
• A variety of accommodation choices.
• Secure online payment options.

Cons:

• Customer service response time may vary.
• Some bookings may be non-refundable.
• Limited flexibility on cancellations.

Is Traveluro Safe for Booking Hotels?

Yes, Traveluro is a legitimate service for booking hotels. However, because it acts as a reseller through third-party suppliers, your experience—particularly with booking confirmations and refunds—may vary depending on these upstream providers.

To ensure safe bookings, especially when traveling with family or on important trips, consider the following tips:

Verify your booking: Contact the hotel directly to confirm your reservation.

Read cancellation policies: Always check the fine print before finalizing your booking.

Keep all receipts and email records: Document your interactions with Traveluro and the hotel for reference.

Traveluro Refund Policy Explained

Refund policies vary based on the hotel and the terms of your booking. Some listings are non-refundable, while others offer free cancellation within a certain period.

Refund Processing Time: If eligible, refunds can take anywhere from 5 to 15 business days, and you may need to liaise with both Traveluro and the hotel provider.

Important Note: Non-refundable bookings mean no refund will be issued, even if you cancel shortly after booking. Always check the terms before confirming.

Real User Reviews:

One user on Trustpilot shared, “I had to cancel my reservation, but the refund process was painfully slow. It took nearly two weeks to get my money back.”

Another reviewer noted, “Make sure you’re fully aware of the cancellation policy before booking. I didn’t read it closely, and I was stuck with a non-refundable booking.”

How Long Does It Take to Get a Confirmation from Traveluro?

Typically, users receive booking confirmations within 5–30 minutes of payment. However, delays can occur, especially for bookings processed via third-party aggregators. If you haven’t received a confirmation after a few hours, contact Traveluro support immediately.

Is Traveluro Legit or a Scam?

Many users have successfully booked their trips through Traveluro. 

However, like any online booking service, experiences may vary. Here are some reviews based on the user experience:

Positive Reviews

• “Smooth process and cheap rates. I got exactly what I booked.”
• “App is fast and minimalist. Great for quick hotel deals.”

Common Complaints

• Unrecognized Bookings: Some travelers arrived to find their hotel had no record of the reservation.
• Refund Challenges: Reports of delayed or denied refunds for canceled trips.
• Unresponsive Support: Email replies sometimes take days; phone support is inconsistent.

Traveluro is not a scam, but it operates as a low-cost reseller—meaning hotel confirmations and refund policies may depend on third-party relationships.​

Tips and Suggestions for the New User

Potential customers should exercise caution. Before making a reservation with Traveluro, consider the following steps:​

• Read Reviews: Examine recent customer feedback on reputable review platforms to gauge others' experiences.​
• Compare Prices: Cross-check deals with other travel booking websites to ensure you're getting the best value.​
• Understand Cancellation Policies: Thoroughly review the terms and conditions related to cancellations and refunds to avoid potential issues.​

By taking these precautions, travelers can make more informed decisions and potentially mitigate risks associated with their bookings.

Comparison between Traveluro and its Alternative Sites

Expert Tips

Traveluro can be an effective tool for budget-conscious travelers, but it’s essential to approach it like a seasoned traveler. Double-check your hotel confirmation, understand refund timelines, and always keep a record of your communication.

For those traveling with family or children, online safety is just as critical as the booking itself. We highly recommend reviewing this Family Online Safety Tips for Home and Travel guide. It outlines essential precautions—from Wi-Fi security to privacy controls—especially helpful when using hotel or public networks during your trip.

Conclusion: Is Traveluro Worth Using in 2025?

Traveluro can be a useful option for budget-minded travelers who prioritize deals over brand-name reliability. It delivers attractive discounts and a smooth interface, but users should remember that the platform acts mainly as a reseller, relying on third-party suppliers for hotel confirmations and refunds.

For experienced travelers who verify bookings directly with hotels, read fine print carefully, and keep documentation, Traveluro can provide legitimate value. However, those expecting premium service, instant refunds, or real-time support may prefer booking directly through Expedia or Booking.com for added peace of mind.

Frequently Asked Questions

Q1: Is Traveluro safe for booking hotels?
Yes, but verify directly with the hotel after booking.

Q2: How long do refunds take?
5–15 business days, depending on the booking policy.

Q3: Can I call Traveluro for support?
Yes, but phone availability is limited — email is the primary channel.

Q4: Does Traveluro offer flights?
No, flights are only available as part of certain vacation bundles.