Overview

Waitwhile manage queues, waitlists, and appointment scheduling in one dashboard. It handles virtual lines, walk-ins, and bookings with real-time updates, messaging, and analytics to shorten wait times and streamline customer flows. Users join queues remotely via QR, web, kiosk, or SMS, while staff receive alerts and insights for check-ins and service delivery.

Key Use Cases:

  • Virtual waitlist and queue management with multi-channel registration
  • Appointment scheduling with calendar updates and automated reminders
  • Real-time messaging and wait time estimates powered by ML
  • Arrivals and check-in with remote or on-site options
  • Account overview for managing multiple locations
  • Integrations via best-in-class API
  • Customizable branding and workflows
  • Operational analytics and reporting

Pricing:

Waitwhile offers tiered plans:

  • Free: Basic waitlist & bookings, limited to 50 visits/month.
  • Starter: From ~$31/month up to 2,500 visits/month and core features.
  • Business: From ~$55/month  , larger visit capacity, API/webhooks, roles, analytics.
  • Enterprise: Custom pricing with tailored features and support.

Pros & Cons

Pros:

Shortens wait times with virtual queuing

Reduces no-shows through automated reminders

Manages walk-ins and appointments in one dashboard

Provides real-time updates and customer insights for staff

Supports multi-location oversight in a single account

Cons:

Requires integration setup for existing tech stacks

Customization demands initial configuration time

Analytics depth may vary by plan level

Software Trial

More than 30 days

Free Version

Yes

Licensing Type

Open Source

Starting Price

Price Type

  • Flat Rate

Currency

  • USD ($)

Subscription

  • Monthly
  • Annually
  • Quote Based

Waitwhile Software Features

Waitlist Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Customer Database
  • Prioritization
  • Public Waitlist
  • Resource Management
  • Self Check-in
  • Waiting Time Tracking
  • Waitlist Status Tracking

Appointment Scheduling Features

  • Appointment Reminders
  • Automated Scheduling
  • Group Scheduling
  • Online Booking

Deployment

  • Cloud Hosted

Platform

  • Web-Based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

Support

  • Email
  • Chat
  • Phone

Training

  • Documentation
  • Help Guides
  • In-Person Training
  • Videos

Waitwhile Pricing

Waitwhile Pricing

*Check the current pricing on Waitwhile's website.

Software Category

Appointment Scheduling Waitlist

Reviews

Login to review Waitwhile.

Explore Other Top Appointment Scheduling Software