Turno is a complete software solution designed to simplify and streamline the management of professional cleaning services for vacation rental hosts. Whether you manage an Airbnb property or any short-term rental, Turno offers an array of features that automate scheduling, payment processing, and communication with cleaners. With Turno, hosts can save time, ensure cleanliness, and enhance their guests' experiences.
Hosts can put their cleaning management on autopilot, reducing manual tasks and saving valuable time.
Automatic scheduling and payment processing streamline operations, ensuring properties are ready for the next guest.
Photo checklists and problem reporting enhance cleanliness and maintenance.
Centralized communication through in-app chat keeps everyone on the same page.
Automatic payments and efficient operations can lead to significant savings for hosts.
Users mention that the cost of using Turno can add up, particularly with platform fees and credit card fees. Some find these costs to be on the higher side.
A few reviewers note that they only use Turno for specific functions, such as tracking incoming reservations. For those who do not utilize all of its features, they might feel that they are not getting full value.
Cleaners have reported challenges with the payment process, including delays in receiving payments and confusion surrounding third-party fees. This aspect can be a source of frustration for some users.
Some users have experienced glitches with Turno, including duplicated tasks and occasional notification failures. These technical issues can disrupt the user experience.
Turno introduced subscription fees, which may not be appealing to all users, especially those with smaller portfolios or those who initially used the service for free.