OrderWave is a web-based order management software that helps eCommerce, subscription, and direct marketing businesses automate and streamline their order, inventory, and customer workflows. It provides a centralized system to handle orders from multiple channels, manage inventory, process returns, and enforce business logic via automation.
OrderWave is delivered as a cloud (web) application, enabling access from anywhere without needing local installations. It connects with eCommerce storefronts, payment gateways, and fulfillment systems to ingest orders, update statuses, handle inventory, and orchestrate workflows. Users set up business rules (conditions, triggers) so that repeated operations (e.g. approval, split orders, alerts) are automated. It also supports returns (RMAs) and reporting modules to monitor performance.
Extremely reliable platform: Some long-term users praise the platform for its stability, reporting very few glitches over several years of use. This reliability is crucial for mission-critical e-commerce operations.
Knowledgeable support team: Some reviewers mention that the support team is both knowledgeable and helpful in collaborating on solutions.
Limited advanced features for smaller businesses
Exporting limitations: One past review mentioned a desire for more advanced export options for search results, though it's unclear if this has since been addressed.
0 Days
No
Proprietary
Pricing yet to be updated!
