Overview

Kommo is a conversational CRM designed to streamline sales processes through multi-channel messaging. It integrates with platforms like WhatsApp, Instagram, Facebook, and more, providing a unified inbox for managing customer interactions. With features like AI-powered Salesbot, customizable pipelines, and automation tools, Kommo aims to enhance sales efficiency for small to medium-sized businesses.

Core Capabilities :

Unified Inbox: Manage messages from various platforms in one place.

Multi-Channel Integration: Connects with WhatsApp, Instagram, Facebook, and more.

Salesbot: Automates customer interactions and sales processes.

Customizable Pipelines: Tailor sales stages to fit business workflows.

Automation Tools: Set up triggers and actions to streamline tasks.

AI Agent: Provides 24/7 customer support and lead management.

Broadcasting: Send messages to multiple contacts simultaneously.

Super Fields Pack: Advanced data fields for detailed lead information.

Activity Logs: Track user activities and interactions.

Kommo AI: Enhanced analytics and insights for sales optimization.

Pros & Cons

Pros:

Multi-Channel Messaging: Seamlessly integrates with various messaging platforms.

Automation Features: Streamlines repetitive tasks, saving time.

AI-Powered Tools: Enhances customer interactions and lead management.

Mobile Accessibility: Manage sales processes on the go with mobile apps.

Cons:

Limited Customization: Some users report constraints in customizing certain elements.

Customer Support Delays: Occasional longer response times during peak periods.

Basic Reporting: Built-in reporting features may lack depth for comprehensive analysis.

Integration Limitations: May not support all niche or industry-specific platforms.

Software Trial

Not Offered

Free Version

No

Licensing Type

Proprietary

Starting Price

Price Type

  • Usage Based

Currency

  • USD ($)

Subscription

  • Half-Yearly
  • Annually

Kommo Software Features

Social Media Management Features

  • Campaign Management
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Publishing Management
  • Reporting & Analytics
  • Social Media Monitoring

Social Media Marketing Features

  • Collaboration

Sales Force Automation Features

  • Customer Communications
  • Lead Management

Deployment

  • Cloud Hosted

Platform

  • Web-Based
  • Android
  • Windows

Support

  • Email
  • Phone

Training

  • Blogs
  • Support Center
  • Videos

Kommo Pricing

Base

₹1283/Monthly

Features

  • Base Limits
  • Unified inbox
  • Multiple sales pipelines
  • Customizable dashboard
  • Kommo AI
  • AI agent

Advanced

₹2138/Monthly

Features

  • Advanced limits
  • Unified inbox
  • Multiple sales pipelines
  • Customizable dashboard
  • Kommo AI
  • AI agent
  • Broadcasting
  • Automations
  • Salesbot

Enterprise

₹3848/Monthly

Features

  • Enterprise limits
  • Unified inbox
  • Multiple sales pipelines
  • Customizable dashboard
  • Kommo AI
  • AI agent
  • Broadcasting
  • Automations
  • Salesbot
  • Activity limits
  • Super fields pack
Kommo Pricing

*Check the current pricing on Kommo's website.

Software Category

Sales Force Automation Social Media Management Social Media Marketing

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