Klaviyo

Klaviyo unifies data, channels, and agents in one AI-first platform. It combines marketing automation, analytics, customer service, and data management to handle customer interactions across email, SMS, WhatsApp, and more. AI tools predict customer behavior, generate segments from prompts, and power features like subject lines and product recommendations. Customer Hub provides self-service order tracking and AI chatbots, while analytics offer benchmarks and performance metrics across channels.

• Customer profiles with real-time data and AI predictions
• Segment AI for creating segments from prompts
• 350+ pre-built integrations and APIs for data consolidation
• Forms including pop-ups, fly-outs, and multi-step options
• Predictive analytics for churn risk, lifetime value, and next order
• Customer Hub with order tracking and AI chatbot
• Omnichannel campaign builder with exit conditions and cross-channel reporting
• Klaviyo Helpdesk for ticket management and shared inbox