Incident IQ is a cloud-based service management platform purpose-built for K-12 school districts. It centralizes IT help desk ticketing, asset management, and workflow automation into a single system designed around the operational needs of schools. Districts use Incident IQ to manage support requests from staff and students, track devices and inventory across campuses, and streamline IT and facilities workflows. The platform emphasizes visibility and accountability by linking tickets directly to assets, users, and locations.
Incident IQ operates as a web-based SaaS platform. Support requests are submitted through role-based portals and automatically routed based on predefined workflows. Assets are tracked throughout their lifecycle
Tickets tightly linked to individual devices.
Chromebook and SIS integrations cut data entry.
Inventory tools clean messy device records.
Vendor listens and ships requested features.
Label printing restricted to thermal printers.
Some newer modules feel half‑baked.
Device locations sometimes drift between schools.
0 Days
Yes
Open Source
Pricing yet to be updated!
Next Generation LMS for Digital Academics
Make strategic communications more efficient and safer for everyone in the school district.
Cloud-based School Administration System
Online Gradebook And School Management System
The School Software to manage your school as you want
The Pioneer Solution in Online Filtering for K-12.
