Bitrix24

An online service with all the tools for company operation and business management.
4.2 (10 Reviews)

Overview

Bitrix24 is a unified workspace platform that integrates CRM, task and project management, team collaboration, messaging, and website building into a single ecosystem. The platform enables organizations to manage sales pipelines, automate business processes, coordinate team workflows, and communicate internally through integrated chat, video calls, and channels. It provides cloud storage, online documents, calendars, and a no-code website builder with e-commerce capabilities, all accessible from web and mobile applications. The CRM functions as the centerpiece, designed to help acquire leads, manage customers, and close deals.

Core Strengths:

  • Manages unlimited tasks & projects with Kanban, list, calendar, and Gantt views.
  • Includes CRM with pipelines, deals, contacts, and automated reminders.
  • Centralizes team chat, video calls, and activity streams.
  • Supports collaborative document storage and file sharing.
  • Offers automated workflows across sales, tasks, and communications.
  • AI CoPilot generates task descriptions and summarizes progress.
  • Provides resource and workload planning tools.
  • Integrates CRM, project management, and marketing functions in one platform.

Pros & Cons

Pros:

All customer data in single hub

Strong task management with Kanban, deadlines

Built‑in telephony for outbound calling teams

Good for distributed, remote‑first teams

Free plan workable for very small firms

Handles CRM, projects, chat, sites together

Cons:

Interface cluttered; beginners feel overwhelmed

Serious learning curve without implementation partner

Performance lags; pages sometimes hang, freeze

Support responses often generic, unhelpful

Software Trial

1-7 Days

Free Version

Yes

Licensing Type

Proprietary

Starting Price

Price Type

  • Flat Rate

Currency

  • USD ($)

Subscription

  • Monthly
  • Annually

Bitrix24 Software Features

Portal Features

  • Access Control
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Content Management
  • Document Management
  • Document Management
  • File Sharing
  • Records Management
  • Reports & Analytics
  • Reports & Analytics
  • Reports & Analytics
  • Reports & Analytics
  • Search & Discovery
  • Task Manager

Forms Automation Features

  • Access Controls/Permissions
  • Access Controls/Permissions
  • Collaboration Tools
  • Collaboration Tools
  • Collaboration Tools
  • Collaboration Tools
  • Drag & Drop
  • Drag & Drop
  • Electronic Signatures
  • Forms Builder & Design
  • Offline Forms
  • Reporting & Analytics
  • Reporting & Analytics
  • Reporting & Analytics
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Workflow Management
  • Workflow Management
  • Workflow Management

Business Process Management Features

  • Access Controls/Permissions
  • Access Controls/Permissions
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Business Rules Management
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Data Management
  • Process Automation
  • Process Modelling
  • Process Monitoring
  • Project Management
  • Project Management
  • Reporting & Analysis
  • Workflow Management
  • Workflow Management
  • Workflow Management

Sales Force Automation Features

  • Account Management
  • Campaign Management
  • Channel Management
  • Contract Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Lead Management
  • Performance Metrics
  • Proposal Generation
  • Sales Forecasting
  • Workflow and Approvals

Team Communication Features

  • Activity/News Feed
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Mobile Access
  • Real-time Chat
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management

Project Management Features

  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Dashboard
  • Dashboard
  • Document Management
  • Document Management
  • Portfolio Management
  • Portfolio Management
  • Project Planning
  • Project Planning
  • Project Planning
  • Project Tracking
  • Reporting and Forecasting
  • Resource Management
  • Resource Management
  • Resource Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Workflow Management
  • Workflow Management
  • Workflow Management

Resource Management Features

  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Alerts/Notifications
  • Capacity Planning
  • Collaboration Tools
  • Collaboration Tools
  • Collaboration Tools
  • Collaboration Tools
  • Drag & Drop
  • Drag & Drop
  • Project Planning
  • Project Planning
  • Project Planning
  • Reports
  • Resource Scheduling
  • Resource Scheduling
  • Search/Filter
  • Skills Tracking
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking

Scheduling Features

  • Appointment Scheduling
  • Automated Scheduling
  • Employee Scheduling
  • Employee Scheduling
  • Online Booking
  • Real-time Scheduling
  • Reminders
  • Reports & Analytics
  • Reports & Analytics
  • Reports & Analytics
  • Reports & Analytics
  • Resource Scheduling
  • Resource Scheduling

Workforce Management Features

  • Attendance Tracking
  • Employee Lifecycle Management
  • Employee Scheduling
  • Employee Scheduling
  • Performance Monitoring
  • Skills Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Workforce Mobility

Reporting Features

  • Automated Reports
  • Customizable Dashboard
  • Data Source Connectors
  • Drag & Drop
  • Drag & Drop
  • Financial Reports
  • Marketing Reports
  • Report Export
  • Sales Reports
  • Visual Analysis

Business Intelligence Features

  • Benchmarking
  • Budgeting & Forecasting
  • Budgeting & Forecasting
  • Dashboard
  • Dashboard
  • Data Sharing
  • Data Visualization
  • Key Performance Indicators
  • Strategic Planning
  • Trend/Problem Indicators
  • Workflow Collaboration

Business Management Features

  • Budgeting & Forecasting
  • Budgeting & Forecasting
  • Document Management
  • Document Management
  • Marketing Management
  • Project Management
  • Project Management
  • Reporting & Analytics
  • Reporting & Analytics
  • Reporting & Analytics
  • Resource Management
  • Resource Management
  • Resource Management
  • Sales Management
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Workforce Management

Productivity Features

  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Collaboration
  • Database Creation
  • File Sharing
  • Productivity Tracking
  • Project Management
  • Project Management
  • Reports & Analytics
  • Reports & Analytics
  • Reports & Analytics
  • Reports & Analytics
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Team Chat
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking

Scrum Features

  • Collaboration Board
  • Daily Reports
  • Iteration Management
  • KPI Monitoring
  • Prioritization
  • Progress Tracking
  • Progress Tracking
  • Roadmapping
  • Task management
  • Task management
  • Task management
  • Task management
  • Task management
  • Task management
  • Task management

Task Management Features

  • Collaboration Tool
  • Document Management
  • Document Management
  • Portfolio Management
  • Portfolio Management
  • Progress Tracking
  • Progress Tracking
  • Project Budgeting
  • Project Planning
  • Project Planning
  • Project Planning
  • Project Scheduling
  • Reporting
  • Reporting
  • Resource Management
  • Resource Management
  • Resource Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Task Management
  • Team Collaboration
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking
  • Time Tracking

Lead Generation Features

  • Contact Database
  • Data Import/Export
  • Lead Capture
  • Lead Capture
  • Lead Nurturing
  • Lead Nurturing
  • Lead Segmentation
  • Lead Segmentation
  • Pipeline Management
  • Pipeline Management
  • Prospecting Tools
  • Reporting & Analytics
  • Reporting & Analytics
  • Reporting & Analytics

Deployment

  • On Premises

Platform

  • Web-Based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

Support

  • Email
  • Phone

Training

  • Documentation
  • Blogs
  • Help Guides
  • Videos
  • Webinars

Bitrix24 Pricing

Bitrix24 Pricing

*Check the current pricing on Bitrix24's website.

Software Category

Business Intelligence Business Management Business Process Management Forms Automation Lead Generation Portal Productivity Project Management Reporting Resource Management Sales Force Automation Scheduling Scrum Task Management Team Communication Workforce Management

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