Alvaria is a technology company focused on empowering human connection through innovative technology solutions. They specialize in contact center infrastructure, workforce optimization, and delivery platforms to enhance customer experiences and employee engagement.

Solutions Offered:

  1. Contact Center Infrastructure (CCI): Managing multichannel customer interactions holistically.
  2. Workforce Optimization: Improving workforce management.
  3. Delivery Platform: Empowering connection through inbound interactions, proactive outreach, and performance management.
IndustrySoftware Development
Company Size1,001-5,000 employees
HeadquartersAtlanta, Georgia
TypePrivately Held
SpecialtiesEnterprise Call Center Software, Enterprise Cloud Call Center Software, Gamification, Workforce Engagement Management etc.

Alvaria pricing

Alvaria pricing

Alvaria reviews

Alvaria reviews

Pros & Cons


Provides forecasting, planning, scheduling, and real-time agent tracking for enhanced productivity and customer experience.

Highly customizable and offers support when needed.

Saves time and maximizes workload efficiency.

Multifaceted capabilities for workforce management.


Leave days may be canceled due to overbooking.

Maintaining groups within the software can be challenging and time-consuming.

Forecasting wizard may not be robust enough for industries heavily influenced by weather changes.

Software Trial

7 Days

Free Version


Licensing Type


Starting Price

Price Type

  • Contact Vendor


  • USD ($)


  • Not Applicable

Alvaria Software Features

Workforce Management Features

  • Administrative Control
  • Employee Scheduling
  • Performance Monitoring
  • Workforce Mobility

Contact Management Features

  • Contact Database
  • Contact Import/Export
  • Interaction Tracking

Delivery Management Features

  • Customer Portal
  • Route Planning
  • Scheduling
  • Subscription Management


  • Cloud Hosted


  • Web-Based
  • iPhone/iPad
  • Android
  • Windows
  • Mac


  • Email
  • Phone


  • Blogs
  • Documentation
  • Online Help
  • Support Center
  • Videos

Alvaria Pricing

Pricing yet to be updated!

Software Category

Contact Management Delivery Management Workforce Management


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