Alvaria is a technology company focused on empowering human connection through innovative technology solutions. They specialize in contact center infrastructure, workforce optimization, and delivery platforms to enhance customer experiences and employee engagement.
|Enterprise Call Center Software, Enterprise Cloud Call Center Software, Gamification, Workforce Engagement Management etc.
Provides forecasting, planning, scheduling, and real-time agent tracking for enhanced productivity and customer experience.
Highly customizable and offers support when needed.
Saves time and maximizes workload efficiency.
Multifaceted capabilities for workforce management.
Leave days may be canceled due to overbooking.
Maintaining groups within the software can be challenging and time-consuming.
Forecasting wizard may not be robust enough for industries heavily influenced by weather changes.
Pricing yet to be updated!