Overview

Alchemer is a feedback software that enables organizations to collect, analyze, and act on customer, market, and employee feedback to enhance experiences and make data-driven decisions, integrating with existing systems for effective feedback management.

Features and Benefits:

  1. Always-on approach to collecting and acting on feedback.
  2. Focus on customer, market, and employee feedback.
  3. Competitive with Qualtrics and SurveyMonkey.
  4. Emphasis on feedback collection and engagement.

Products:

  1. Alchemer Survey: Industry leader in flexibility, ease of use, and fastest implementation.
  2. Alchemer Workflow: Fastest, easiest, and most effective way to close the loop with customers.
  3. Alchemer Digital: Drives omni-channel customer engagement across mobile and web digital properties.
  4. Additional Products: Alchemer Mobile, Email and SMS Distribution, Integrations, Panel Services, Website Intercept.

Services:

  1. Training: Onboarding Services, Basic Training, Alchemer University.
  2. Professional Services: Specialists custom-fit Alchemer Survey and Workflow to businesses.
  3. Mobile Executive Reports: Insights into mobile customer feedback tailored to requirements.
  4. Self-Service Survey Pricing.

Company Information:

  • Company name: Alchemer LLC
  • Contact number: 1-800-609-6480
  • Headquarters: Louisville, CO 80027

 

Alchemer review

Alchemer review

Alchemer features

Alchemer features

Alchemer pricing

Alchemer pricing

Software Trial

7 Days

Free Version

No

Licensing Type

Proprietary

Starting Price

Price Type

  • Per User

Currency

  • USD ($)

Subscription

  • Monthly

Alchemer Software Features

Employee Engagement Features

  • Calendar Management

Survey Features

  • Custom Branding

Workflow Management Features

  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Notifications & Reminders
  • Task Management
  • Workflow Configuration

Customer Engagement Features

  • Feedback Management
  • Reporting/Analytics

Deployment

  • Cloud Hosted

Platform

  • Web-Based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

Support

  • Email
  • Phone

Training

  • Blogs
  • Help Guides
  • Online Help
  • Support Center
  • User Manual

Alchemer Pricing

Alchemer Pricing

*Check the current pricing on Alchemer's website.

Software Category

Customer Engagement Employee Engagement Survey Workflow Management

Reviews

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