Imagine walking into Applebee’s and the menu already knows what you’re craving. Or IHOP suggesting your favorite pancake combo before you even sit down. That’s not sci-fi—it’s the future Dine Brands is serving up with artificial intelligence.
Applebee’s and IHOP are tapping AI to recommend meals based on your previous visits, what others like you have ordered, and even what might go well with your mood. It’s a digital sommelier for your comfort food. As reported by The Verge, this personalization push is designed to keep you coming back by offering something better than a loyalty card: an experience that feels tailor-made.
It’s not just about upselling; it’s about understanding what you’re in the mood for before you even speak.
Franchisees won’t be left behind in this tech-forward kitchen. AI will now help them troubleshoot tech issues—like broken receipt printers or inventory mix-ups—through voice-enabled support. This smart backend promises fewer delays and faster fixes.
Picture asking a device, "Why isn't my fryer working?" and getting a real solution in seconds.
In select locations, AI cameras will monitor when customers leave, alerting staff instantly to clean and prep the table. This doesn’t just streamline seating; it speeds up the entire dining cycle.
Your table might be cleaned before you even check in.
From Taco Bell to McDonald's, AI is redefining fast food. Now, Dine Brands is bringing the same magic to casual dining. With giants like Wendy's also investing in drive-thru AI and Taco Bell's smart assistant, it seems the burger-and-pancake joints of the future will think before you even order.
The AI arms race in food is real. And Dine Brands is no longer on the sidelines.
Redditors are torn. One user on r/technology said, “AI won’t fix bad food.” Another quipped, “Maybe it can fix bad service though.”
That’s the bet: tech can polish the experience, but it still has to be paired with hot plates and good vibes.
Applebee’s and IHOP aren’t just updating their menus—they’re upgrading how you interact with the entire restaurant. If it works, AI could turn casual dining into a finely tuned experience. If it doesn’t? Well, at least your pancake order might finally arrive warm.
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